Kathleen Taylor, president and CEO of Four Seasons Hotels and Resorts, a ?What If! client partner, has received the 2012 Cornell Hospitality Innovator Award—an honor given annually by the Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship at the Cornell University School of Hotel Administration. “Katie’s innovative approaches to building memorable experiences for guests and quality relationships with employees and business partners will solidify Four Seasons as the world’s premier luxury hospitality company for years to come,” said Michael D. Johnson, the school’s dean. Taylor received the award at the fourth annual Cornell Hospitality Icon & Innovator Awards on June 5; to read the press release, click here. To watch ?What If!'s exclusive video conversation with Taylor about leading for innovation, click here.